In order to claim the warranty service you must contact
the manufacturer 's authorised service centre or firm sold and/or installed you the
electronic lock«DORI» and inform about
signs of operation aroused claiming. On preliminarily defining
possible defects you shall be ready to inform the Rapair or
Service Centre about the date of lock's purchase, you could
give a detailed description of defect. In case of connection
of external power supply and/or external devices with the
electronic lock «DORI» this information
shall be necessary to give because the complex examination
of all of devices operating with the lock can
be needed for an analysis of any problems.
In some cases, you may be requested to provide additional
information concerning the maintenance of the electronic
lock «DORI», therefore it is important
to keep a record of any previous repairs, and make them
available if questions arise concerning maintenance.
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